We hope that you find using our site easy and convenient. We have chosen our products carefully for practicality, performance and price, and we've tried to give you as much supporting info as we can to help you choose. Things we consider when we choose kids waterproofs are covered in our Buying Tips page, which you might want to look at early on. Also look at our reviews to see how recent customers rate our products and service.

Find the products you are interested in by navigating through our Products and/or Brands pages. When you've found something you like, you can check the technical info for the fabrics and read about care of the products on our Fabrics page. The Sizing Info page provides supplementary detail to help you choose the correct size for your child.

We have a special page of guidance and suggestions for schools, nurseries or groups wishing to purchase outdoor clothing.

To buy, select the size and colour you require from the drop down lists beside your chosen product and hit the 'add to cart' button. This takes you to the shopping cart which displays your choices so far with a running total including Delivery charge.

To select further items, choose 'continue shopping'. At any point you can review your choices to date by selecting 'View shopping cart' on the top navigation bar.

When you have completed your selections, choose 'Checkout' from the top navigation bar or shopping cart page. You are prompted to enter details including name, email and delivery details plus any promotional code you may be using. You are also prompted to select your Payment Method.

If you choose card payment, only at this stage will you be directed to a secure site (Sagepay) where your card details will be collected. They notify us of payment and we dispatch the products (Shipping). We never see your card details (Privacy Policy).

Should you wish to return an item, you can follow the procedures described in our Returns info

Please review our Terms page for other details, and Contact Us if you have other queries.

Thank you!

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